Program Info & Cover Agenda
35-40 Hours Recruitment Academy: On-Line, Skype, Telephone, Classroom (Optional)
Target audience: Military Service Leavers / ex Armed Forces Personnel.
Target audience: Military Service Leavers / ex Armed Forces Personnel.
| Module 1 | Understanding the Industry |
| Understanding the industry and different roles in recruitment | |
| Unit 1 | Introduction & Program Objectives |
| Unit 2 | What is a Recruitment Consultant? – Typical day - UK & Abroad |
| Unit 3 | Recruitment process |
| Unit 4 | Recruitment approaches |
| Unit 5 | Job Boards |
| Unit 6 | Recruitment Agency Advantages |
| Unit 7 | Structures, Terminology and Processes |
| Unit 8 | Trends in the Recruitment Industry – Overview of the Different Recruitment Sectors |
| Unit 9 | Overview of the different roles in Recruitment / Careers in Recruitment |
| Unit 10 | Value of the Recruitment Industry- £££££££££££££ |
| Unit 11 | Starting Salaries and Remuneration |
| Unit 12 | Why the Recruitment Industry is beating the recession |
| Unit 13 | Some Transferable Skills that Armed Forces Personnel bring into the Recruitment Industry |
| Unit 14 | Legislation in Recruitment and Data Protection Act |
| Unit 15 | Recruitment Governing Bodies and Recruitment Qualifications |
| Unit 16 | Formula For Success in Recruitment |
| Unit 17 | The key competencies that you require as a recruitment consultant & 5 Attributes that make a good recruiter. |
| Unit 18 | Example of Terms & Conditions of Business (T&C’s) |
| Unit 19 | Typical Example of Agreement sent to a client looking to hire CONTRACTORS |
| Module 2 | Role of a Recruiter - Part 1 |
| Role of a Recruiter (Works with Prospective Clients to build a relationship so the Prospective Client becomes a Client who continuously gives you requirements (Job roles) to work with. | |
| Unit 1 | The Role and Purpose of the Recruiter |
| Unit 2 | Should I work in Permanent or Contract/Temps Recruitment ? (Find a niche) |
| Unit 3 | Identifying your market and prospective clients: |
| Unit 4 | Cold Calling / Email Introductions and dealing with rejection |
| Unit 5 | To Know How to Recruit We Must Understand Rejection |
| Unit 6 | Preparing your introduction call to your prospect and structure the message that you want to send |
| Unit 7 | Company Branding / USP |
| Unit 8 | By-Passing the GateKeeper - Secretary/Receptionist |
| Unit 9 | Building Client Relationships |
| Unit 10 | Overcoming Objections - Clients |
| Unit 11 | Qualifying Job Requirements/Questions to ask clients: |
| Unit 12 | Taking a clear Job Order |
| Unit 13 | Managing the Recruitment Sales Process & Requirement Process and manage your clients expectations |
| Unit 14 | Presentation of CVs - If you are waiting for your candidate to send updated CV |
| Unit 15 | ABC – Always Be Closing |
| Unit 16 | Negotiation, creating a positive relationship? |
| Unit 17 | Dealing with Employment / Contract offers…..dealing with counter offers! |
| Module 3 | Role of a Resourcer |
| Role of a Resourcer and communication | |
| Unit 1 | Role of a Resourcer (Candidate Focused) |
| Unit 2 | Communication Between the resourcer and the recruiter when working a job requirement |
| Unit 3 | How to identify/Search for candidates to comply a short-list |
| Unit 4 | How to write a successful Job Advert |
| Unit 5 | Qualify & Reference Candidates |
| Unit 6 | Manage the candidates expectations |
| Unit 7 | How to Secure Daily Rate / Salary Commitment |
| Unit 8 | Retaining Candidates – Attraction, Retention & Control |
| Unit 9 | Gaining exclusivity with a candidate |
| Unit 10 | Building Trust & Long Term Relationships with candidates |
| Unit 11 | Interview Techniques (Picking up market information from the candidate) |
| Unit 12 | Speed of Delivery of candidates |
| Unit 13 | 5 Steps to Recruiting(Resourcing) Candidates (passive): |
| Unit 14 | Dealing with Candidate Concerns – Why and How |
| Unit 15 | Candidate Cold Calling Script. |
| Unit 16 | Prepare Candidates for Interview & Close the role after Interview |
| Module 4 | Role of a Recruiter – Part 2 |
| Role of a Recruiter (Works with Prospective Clients to build a relationship so the Prospective Client becomes a Client who continuously gives you requirements (Job roles) to work with. | |
| Unit 1 | Sales Cycle – Turning Prospects into customers |
| Unit 2 | Developing your Prospects (Repeat Business) |
| Unit 3 | Time Management (Planning & Preparation) |
| Unit 4 | Marketing CVs to Prospective Clients |
| Unit 5 | Coaching the Client – Motivating the client to “sell” his company & role to the candidate |
| Unit 6 | Upselling |
| Unit 7 | Numbers Game: (Better Interview to Placement Ratio) |
| Unit 8 | Margins, Gross Profit, Net Profit |
| Unit 9 | Client Visits - Tips |
| Unit 10 | Cracking PSL’s |
| Unit 11 | Overcoming Candidate & Client Objections: Examples & Practice – AGAIN! |
| Unit 12 | Effective Communication Skills: Telephone and email |
| Unit 13 | Care & Feeding of the Voice |
| Unit 14 | Psychology in Recruitment / Sales |
| Unit 15 | Preferred Supplier Status |
| Unit 16 | Retained Business |
| Unit 17 | Managed Agency |
| Unit 18 | Head-Hunting (Search Assignments) |
| Unit 19 | Maximising Social Networking Sites / Job boards |
| Module 5 | Final Examination |
| Recruitment Academy examination and final notes. | |
| Unit 1 | Recruitment Academy Final Examination |
| Unit 2 | Recruitment Academy Final Notes |

